[whitejs]

Just out of technical puzzlement, what do you think was going on when it would create the graphics once I rescaled?

[whitejs]

Olof, (and John)

This is exemplary assistance and communication! I appreciate that so much, and hope that my issue here stands as testimony to your expertise, responsiveness and care for a customer. Truly.

All of this worked! SD3 now shows EZXs in a separate header and all the updates gave me the V2Graphics and immediate loading!

Bravo! Very comprehensive knowledge, Olof! Take care!

[whitejs]

No matter what the outcome, THANK YOU, Olof! Very much.

Again, my sound files are all in F:Superior Drummer Sounds.

I find copies of the Jazz and Vintage and Funkmasters in CProgram Files (x86)Common FilesToontrackEZDrummer as well, but removing them makes no difference to program functionality.

Complete copies of all my EZXpansions are in F:

Jon

[whitejs]

C:UsersStudio>reg query HKCUSOFTWARE /v SL_Path*EZX*

End of search: 0 match(es) found.

AND …

C:UsersStudio>reg query HKLMSOFTWARE /v SL_Path*EZX*

End of search: 0 match(es) found.

[whitejs]

C:UsersStudio>reg query HKLMSOFTWARE /v HomePath /S

HKEY_LOCAL_MACHINESOFTWAREWow6432NodeToontrackSuperiorEZDrummer
HomePath REG_SZ C:Program Files (x86)Common FilesToontrackEZDrummer

[whitejs]

C:UsersStudio>reg query HKCUSOFTWARE /v HomePath /S

HKEY_CURRENT_USERSOFTWAREToontrackSuperiorEZDrummer
HomePath REG_SZ C:Program FilesToontrackEZX

HKEY_CURRENT_USERSOFTWAREWow6432NodeToontrackSuperiorEZDrummer
HomePath REG_SZ C:Program FilesToontrackEZX

[whitejs]

Okay, I have these results, but they don’t copy and paste so I’ll typre them out later.

BUT, Olof, do you think that the information I have shared that the pictures and mixer show up AFTER I RESCALE THE VIEW helps us understand something here?

It’s not like it’s all missing; more like it only needs a graphics-action command (“rescale”) to start using the graphics AND the mixer properly. Isn’t that weird (and interesting)?

[whitejs]

Thank you, Olof.

I’m in Windows 7.

Jon

[whitejs]

Hi John,

Thank you for your speedy response! I appreciate that very much.

I have all my sounds on a second drive, and they have been fine in SD2 and setup all well. SD3 actually loads the sounds from every set I have, but only shows the kit graphics for some. A square announcement says I need to update a kit when no graphics show, but, again, they all are there ready to play — just no pictures, no mixer, no kit options. UNTIL I RESCALE! Crazy, then the graphics, mixer and options all show up.

I have tried the updating, and it seemed to work for some of them. The EZX kits that show up on loading have subdirectories that say GraphicsV2 and GraphicsV3 in them. The ones that need resizing do not have these directories. Just the top dir with lots of png/bmp files and the “Sounds” directory.

I have had some very frustrating times with the online and desktop product manager updates. It keeps telling me that some of the updates still need to be done, even after they download and I run them and they seem to work fine. I’ve almost given up on that, but that being said, I don’t see a clear correlation between the ones that don’t load at first and the update mysteries.

Anyway, I’m encouraged that only a resize seems to make them work! I hope it’s a quick fix, although it only takes a second to do it.

[Author]

Replies