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  • vinnie tieto
    Participant

    Thanks for taking the time to respond, Rogue.

    “there is most definitely ways to ask your questions by email: http://www.toontrack.com/support/

    Where is the email link? When I go to the “Support Portal” page, I see clickable graphics for the most popular products, which doesn’t include the Jazz MIDI product. When I click the Superior Drummer graphic (the product I already own), I see a page full of information about various issues, which does not help me, and still no email link.

    I’m not sure how the attachment you provided, which has something to do with triggering brushes in Roots, is relevant to Jazz MIDI.

    The documentation may be helpful–thanks for offering to provide it. To see what would be most helpful, please re-read my post above from Dec. 20.

    vinnie tieto
    Participant

    Thanks Juicy–but I need something more than the standard marketing verbiage.

    I’m a little confused by Toontrack’s “customer support,” or lack of it. I posted my earlier question and got no response. Seeing as how you can’t contact the company for information directly (via phone or email), how do you get questions answered if you post in this forum and no Toontrack rep responds? This is a little disappointing.

    vinnie tieto
    Participant

    Can we get more detailed, specific information about the Jazz MIDI product? I’m very interested, but also very wary. I bought the Jazz EZX package and was disappointed with the MIDI tracks. The demos on the web site sound fantastic but I didn’t realize it was because a real, highly-skilled drummer was playing the tracks in real-time. Trying to recreate anything close to that with the MIDI chunks in Jazz EZX is an exercise in futility. The phrases are too short and/or or too repetitious to sound convincing–IMO, a mid- to uptempo swing/bebop track needs to be AT LEAST 16 and preferably 32 bars of real-time, non-repetitious playing to be usable.

    I would like to be able to hear examples of drum tracks assembled from the MIDI chunks in Jazz MIDI, and also know specifically what’s included. For example, how many variations of an uptempo bebop groove are there? And how long are they? (assuming a 32-bar chunk is a drummer recorded live for 32 bars, not an 8-bar live recording that is then copied/pasted three more times). If I can get this, and confirm that the product is usable for me, I will happily purchase it.

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