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[Viktor]

Hi Roger,

 

Thanks for your message and sorry for the trouble.

 

There seems to have been a slight hiccup and no serial was generated for this order.

We’ve now added the product to your account.

Please Refresh Product List or re-launch the Product Manager to see the newly added product.

Thanks for your patience!

[Viktor]

BEST ANSWER

Hi,

 

Thanks for your message.

 

We have no vouchers, but what you can do is to make sure you have not checked the “Auto Register” box (Opposite of what you see in the attached image) when you finalize the purchase. That way the serials won’t get registered to your account but you will receive them in the confirmation e-mail. You can then pass the serials on to your friend and he’ll be able to register them to his account via the Product Manager application.

Hi,

 

Thanks for your message.

 

We have no vouchers, but what you can do is to make sure you have not checked the “Auto Register” box (Opposite of what you see in the attached image) when you finalize the purchase. That way the serials won’t get registered to your account but you will receive them in the confirmation e-mail. You can then pass the serials on to your friend and he’ll be able to register them to his account via the Product Manager application.

1

Thanked by: CA

[Viktor]

Hi Jack,

 

Sorry for the inconvenience and any confusion this have led to.

 

We have added the NY Studios Vol 1 SDX to your account. A slight hiccup in our system stopped this from being automatically registered.

 

Regarding EZdrummer 2 and EZkeys however, you purchased them during the heavily discounted Black Friday Deal. During these days EZdrummer 2 did not give a Free EZX and the same thing is true for the EZkeys String Machine, it did not render a Free Sound Expansion.

 

[Viktor]

Will the expansion packs I have now for my SD2 work in SD3? I understand the new SDX expansions will only work with SD3, but will SD3 be able to use my existing expansions that I have been using in my SD2?

 

Yes, the SDXs released for, and used with, Superior Drummer 2 will also work in Superior Drummer 3. Same with your EZXs and your MIDI packs. They will also work in SD3.

Have a nice day!

[Viktor]

Hi,

There is no difference between the three different products (Upgrade, Crossgrade, Regular) in terms of how they work or the software itself. It’s just a matter of pricing. So yes, come 2019 there will be not be three available Superior Drummer 3 products to choose from since the Upgrade (Product and Pricing) will be discontinued. The heavily discounted Upgrade deal will by then have been available for about 16 months.

Come 2019 the Regular version and the Crossgrade version will be the only ones available.

-Regular Version-
For all customers that do not own EZdrummer 2.
$419 | €349 | 2 999 SEK

-Crossgrade-
For owners of any version of EZdrummer 2
$319 | €269 | 2 499 SEK

Please note:
Superior Drummer 2 will still work on your computer and you can continue using it together with your SDXs and the SDXs/EZXs that were released before SD3.
But since Superior Drummer 2 is a product no longer available in the webshop and “no longer exists” (at least not as a purchase option) it will not be supported forever.

This basically means that no new updates will be released for Superior Drummer 2, so when it comes to compatibility with future Operating Systems or future DAWs we cannot guarantee it will work for all eternity.

Also, new SDXs and EZXs, such as the Rock Foundry SDX, Hard Rock EZX, Action! EZX, UK Pop EZX or Drums of Destruction EZX require Superior Drummer 3.

• This post was modified 6 years ago by Viktor.

[Viktor]

Hi Kevin,

Thanks for your message and sorry for the trouble. Our Support Team will reach out to you via e-mail.

[Author]

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