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[Viktor]

 

Transfer of license and multiple installs – important information.

Yes, At the bottom of the FAQ there is a “Contact Support” button you can use to get in touch with our Support. Provide them with the serial number, your Toontrack account e-mail and the ticket number and they’ll look into it!

 

[Viktor]

Hi,

 

Before our Support Team can make a transfer – or rather update and remove a serial from a user so a new user can register it- we need the original owner to e-mail them with a request to transfer the license.

His e-mail should include the Name and serial number of the product and the Name and E-mail of the new owner (In this case you)

After they’ve received his transfer request they can to update the serial number and make it available for you to register to your account.

Please see this FAQ:

http://www.toontrack.com/faq/transfer-of-license-and-multiple-installs-important-information/

At the bottom of the FAQ there is a “Contact Support” button you can use to get in touch with our Support. Provide them with the serial and the ticket number you got from the original owner and they’ll look into it!

1

Thanked by: bagler

[Viktor]

Hi Lewis,

 

Thanks for your message and interest in EZkeys. Under the image on each EZkeys product page – next to the “Add to Cart” button there is a “Try It Now” button. Please click that button to download either Mac or PC versions of the Demo.

See link for Studio Grand: https://www.toontrack.com/product/ezkeys-studio-grand/

 

These are the Demo restrictions:

– The piano will detune for ten seconds every 30-60 sec.

– Drag and Drop from EZkeys to host or OS disabled

– Export disabled

– Saving is disabled

– Saving presets for presets disabled

– Saving presets for MIDI-learn disabled

– Favorites disabled

– There is no time limitation

[Viktor]

Hi,

Thanks for your message and interest in Toontrack products!

EZdrummer 2 is for drum sound samples and MIDI grooves, while EZmix 2 is mixing presets, effect- and signal processing chains, Amp simulation etc. It does include mix presets for drums but you do not get any Sounds or MIDI nor the songwriting tools you get in EZdrummer 2.

[Viktor]

Hi,

 

The Custom Shop EZX works in EZdrummer 2 or Superior Drummer 3.

Unfortunately the EZdrummer Lite Upgrade does not work in your case. It is for owners of the limited Lite version.

In this case, either the full version of EZdrummer 2 or Superior Drummer 3 would be the way to go.

[Viktor]

Hi Mike,

Thanks for your message and interest in the Rock Foundry SDX!

There is no Upgrade path from the Hard Rock EZX to the Rock Foundry SDX. The full version of the SDX can be purchased here: https://www.toontrack.com/product/the-rock-foundry-sdx/

[Viktor]

Hi Martin,

Thanks for your message.

The installers on the CDs are getting quite old and incompatible with newer operating systems.

We recommend using the Toontrack Product Manager to handle your downloads, installs and updates to make sure you always get the latest available versions.

Please install the Product Manager on your computer and login with your account to access your products and begin the Download/installation process.

 

Please see this FAQ for a description of the Toontrack product manager: http://www.toontrack.com/faq/what-is-the-product-manager/

The product manager can be downloaded at this link: http://www.toontrack.com/product-manager/

[Viktor]

Hi Nuno,

Thanks for your message and sorry for the trouble.

 

When it comes to account related issues please contact our Support Team and they’ll be happy to help.

Follow this link and click the “Contact Support” button found at the bottom of each FAQ:

https://www.toontrack.com/faq/

[Author]

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