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[Viktor]

Hi,

 

• Please go to this FAQ: https://www.toontrack.com/faq/what-is-happening-with-my-order/
• Click the “Contact Support” button (as seen in previous images)
• Please fill out the support form.

In the Select what type of issue this is dropdown you can select “Webshop order issue”

In the Select your Product dropdown you can select EZkeys

 

 

[Viktor]

Hi,

 

When you’re in a FAQ article there is a “Contact Support” button at the bottom that should open a form where you can fill out your info and describe the issue.

Please see attached images for reference

[Viktor]

Hi Dan,

 

Thanks for your message. When looking at the text it seems you purchased two copies of the Upright Piano?

“USD78.00 for 2 items”

 

Please contact our Support Team via the “Contact Support” button at the bottom of this FAQ and they’ll be able to assist.

https://www.toontrack.com/faq/what-is-happening-with-my-order/

[Viktor]

Hi,

Thanks for your message and interest in the new EZX!

All EZXs released since Superior Drummer 3 came out, requires EZdrummer 2 or Superior Drummer 3. Due to the way the softwares handles presets etc the newer EZXs cannot be run on Superior Drummer 2.

[Viktor]

Hi,

 

When it comes to operational issues, please reach out to our support team and they’ll be happy to help!

Use the “Contact Support” button found at the bottom of any FAQ at toontrack.com/faq

[Viktor]

Hi,

 

It’ll be available tomorrow at 14:00 CET 👍

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Thanked by: Roeland Scholsberg

[Viktor]

Hi Doug, Thanks for your message!

 

Yes you can set the EZdrummer 2 Mixer to Multichannel output and have the mixer channels go to different tracks in Reaper.

In this video you can see an example of how to do it: https://www.youtube.com/watch?v=EQ8rVgB8wzc

[Viktor]

[postquote quote=2574405][/postquote]

Our Web Team now asked that you refresh the page and try again, since they did find and fixed a glitch that might have been the cause of the phone number error you were having.

[Viktor]

Hi,

 

Please use the “Contact Support” button found at the bottom of any FAQ and our Support Team will help investigate!

 

https://www.toontrack.com/faq/what-is-happening-with-my-order/

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Thanked by: HodSaridDrums

[Viktor]

Hi Chris, Thanks for your message.

The prices you see at the bottom of the EZbass page at toontrack.com are the list prices for EZbass. We’ll have no Crossgrade from other products in the EZ line or intro pricing.

[Viktor]

Sorry, to hear.

 

That’s strange. Can’t seem to find anything under this e-mail address in the support inbox, but I’ve asked the support team to reach out to you.

 

Have a nice day!

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Thanked by: JayX

[Author]

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