This needs to be fixed now.. I cant use the products I have payed for. Contacted support and it said 3-5 days to get a reply? If the product manager doesn’t work for this then please send a direct link to a server with the files without going though the product manager.
I have the exact same issue, I have tried 5 times to download the 54,2 gig file, but its constantly looping and trying to verify. Why isn’t this fixed yet?
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