[Chris Spooner]

@Scott said:

We will need much more info.

EZD2 and EZkeys version number? OS version? RAM amount? Exact Cubase version? 64-bit or 32-bit? What buffer size is your project? Do you get crashes in stand-alone versions of EZD2 and EZkeys? Does Toontrack Product Manager show any available updates for you products?  

@Scott said:

What else is loaded in your project? Other virtual instruments? What buffer size is your project? What is the memory usage in Task Manager when you have your Cubase project loaded?

If not crashing in stand-alone, I would guess you are running out of resources when running Cubase.  

On this project EZD2 is the only VI running…i also have two other audio tracks.

2.2GB memory usage, says task manager. Not sure of the buffer size…processing load is a little high for this project. But that’s why I’m trying to render the drums down to an audio file. Brand new Pentium Dual-Core CPU E6500 4GB RAM 32-BIT system. I should be ok?

[Chris Spooner]

@Scott said:

We will need much more info.

EZD2 and EZkeys version number? OS version? RAM amount? Exact Cubase version? 64-bit or 32-bit? What buffer size is your project? Do you get crashes in stand-alone versions of EZD2 and EZkeys? Does Toontrack Product Manager show any available updates for you products?  

Scott –
I’m running:
EZD2 v#2.1.4 32 BIT
EZ Keys V#1.2.4 32 BIT
Windows 10 v.1709
4.0 GB RAM
Cubase Elements 8 v8.0.40 32 BIT
I don’t get the crashes in the stand alone versions, just while I’m in Cubase. Product Manager shows that my updates are current.

Thanks!!

[Chris Spooner]

I am also experiencing the same issue, unfortunately. I have EZD2 and EZ Keys, both running on Cubase 8. I have intermittent crashes all the time. I’ve reinstalled all apps many times, with no resolution. It’s very irritating. Please Toontracks help me solve this problem. Love your products…but this slows momentum!! If there’s a resolution I’m not aware of please let me know at your earliest convienience.

Your assistance is appreciated.

[Author]

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