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[Scott]

charly mo wrote:

Ich warte seit 10 Tagen auf eine Lizenzübertragung.

Habe alles ordnungsgemäß bezahlt, habe aber keine E Mail Adresse um den Support zu erreichen.

Charly

You can contact Toontrack directly via the Contact Support button in the FAQ below and fill out the webform.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Again, please contact Toontrack directly via the Contact Support button in the FAQ above. Forum techs do not have access to amend online Webshop orders.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

You couldn’t select the “6” and the “add9” on the chord wheel?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

For Toontrack Webshop issues, please contact Toontrack Support directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

It sounds like the same note but different octave but I’m only listening and not in front of my computer to check.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

I’m not sure what I’m seeing. You’re clicking the A with your mouse? What notes change when you changed the preset?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Johnny_53 wrote:

DO FEEL BAD I HAVE A PURCHASE COPY OF EZDRUMMER AND SUP. DRUMMER 3 AND GOT A NEW COMPUTER I UNAUTHORIZED THE OLD ONE AND NOW I HAVE BEEN TRYING TO AUTHORIZE THE NEW AND THE PRODUCT MANGER ISN’T AUTHORIZING SENT EMAILS TO SUPPORT AND NO RESPONSE BACK FROM THEM I GUESS I WASTED MY MONEY ON THE PRODUCTS I PURCHASED

I’ll remove your inactive authorizations.

You should be able to authorize your new computer.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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