Scott
Moderator
Topics Started: 144
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Email: scott@toontrack.com
I bought the EZDrummer 2 in 2015, installed it at my former windows PC and it worked well. Now I tried to install the same at my new Mac and all of a sudden there’s a new serial number in my account wich is not mine. I tried to enter my serial number and it seems that this one is registered to an other account. What went wrong?
Can you elaborate please? I only see 1 EZD2 product in your account with the same serial number since 2015.
Are you confusing serial number with the authorization number? Authorization numbers are computer specific so if you’re installing on a new machine yes, you will use a new authorization.
Scott Sibley - Toontrack
Technical Advisor
Yes. Edit manually on the Song Track and/or import from a MIDI file.
Scott Sibley - Toontrack
Technical Advisor
Run the latest update for S3 (3.2.8) from the Toontrack Product Manager.
Scott Sibley - Toontrack
Technical Advisor
So are you saying that you have to have the full EZ drummer software instead of one part of it like EZXMetal?
EZdrummer expansion packs (EZXs) require the full EZdrummer product yes.
Scott Sibley - Toontrack
Technical Advisor
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