3

[Scott]

THE TENTH KEY wrote:

I have authorized my second location computer because I work from two different studios. However, I cant seem to find any of my expansion packs available on the second computer. How do I remedy this?

I only see one product (EZD2) registered to the Toontrack account associated to your forum account. Do you have more than one account?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

You’ll need to contact Toontrack Support directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

tondapeter3@gmail.com wrote:

please i need my serial number forsc 2.0

Your serial number should be in your Toontrack account.

If you need further assistance regarding registering your purchas, please contact Toontrack Support directly via the Contact Support button in the FAQ below. Please have your order details available.

https://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Dan Bonow wrote:

I cannot get the ezdrummer3 to authorize…. been trying everything I can think of.. when I try to enter “computer id” with MacBook Pro set #, rejected… then tried going to product mgr to go around this but it goes nowhere… frustrating!!!

Operating system: macOS Sonoma (14)

• This post was modified 3 months, 2 weeks ago by Dan Bonow.

I see that you have authorized EZD3 today via the Toontrack Product Manager. Are you having trouble authorizing another computer?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

abelmelveny wrote:

I recently purchased “The Classic” EZX, but cannot authorize the product on my second PC. In the product manager, I’m seeing that I have an open authorization slot, but still receive the error for too many authorizations when attempting to install on my second PC. I’m hoping this related error can be resolved in the same way that previous entries in this thread have been solved.

 

 

Operating system: Windows 11

I don’t see a reason why you couldn’t authorize a second computer. I’ll reach out to Toontrack Support directly and get back to you asap.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Juan Rodriguez wrote:

Thnak you Scott

 

I could authorize all the products except Indie Folk EZX.

Could you fix it?

 

Thanks!

juan

It looks like you have an open authorization slot so I’m not sure why you can’t authorize. Are you getting an error message?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Juan Rodriguez wrote:

Hi

 

I have empty slots but I cannot authorize my products on my new computer. Could you fix it?

Thnaks

j

I’ve removed all inactive authorizations for your products. Please use the Toontrack Product Manager to authorize your new computer.

Scott Sibley - Toontrack
Technical Advisor

[Author]

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