You have 2 active authorizations for each product. Please use the Toontrack Product Manager and navigate to the authorization tab for each product. Then remove one of the current authorizations (for your old computer) and you can then authorize your new computer.
Hey, this been driving me insane, I got songs that need done and emailed support already, can you reset the inactive authorizations. Every time I try to get them authorized it says there full when I obviously have slots open. Same exact issue as poster of this topic! EZ Mix 2 and few EZ Drummer Sound Libraries.
Operating system: Windows 11
I’ve removed all inactive authorizations. You should be able to authorize your new computer.
Facing the same problem here. What the hell is going on here I just register
What doesn’t work for you? The registered product Help forum? If you don’t have the product registered to your account, you won’t have access to the support forum. I understand folks want to peruse the support forums but unfortunately the Toontrack Support forums work that way here. Feel free to use the pre sales forum if you have any pre sales questions .
Get all the latest on new releases, updates and offers directly to your inbox.
Note: By clicking the 'I WANT IN' button, you will not be creating a Toontrack user account. You will only sign up to get our newsletters, offers and promotions to your inbox. You can unsubscribe at any time from a link at the bottom of each email. If you want to learn more about our privacy policy, please find detailed information here.
