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[Scott]

BEST ANSWER

Please contact Toontrack Support directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

Please contact Toontrack Support directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

1

Thanked by: SCOTT SMITH

[Scott]

darko wrote:

Hi,

Can you please help me transfer EZ Drummer 2 from my old Windows computer to new Windows computer? I already unauthorized and uninstalled it from the OLD computer, but I am not getting it on the new device (Toontrack Product Manager). Please help!

djelisic@hotmail.com

Can you explain what you are doing? What do you mean by “not getting it on the new device”? Have you installed Product Manager on the new device? Downloaded and installed? Authorized? Where are you having the issue?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

6l6 wrote:

that’s interesting, it works well in garageband but in reaper it gives the latency problems described

Try to Record Arm the track that EZD is on. That could make a big difference.

Scott Sibley - Toontrack
Technical Advisor

[Scott]

jstone wrote:

I need the new software update asap  stonebalifo711@gmail.com

Operating system: Windows 10

What product are you updating? Can you provide more detail please?

Scott Sibley - Toontrack
Technical Advisor

[Scott]

Earl Yap wrote:

Good day Toontrack!

I have the same issue, I purchased in 2017 but couldn’t locate the invoice nor any other details, except for the credit payment history only ;(
I’m also on a different laptop now and a lot of things happen in between, perhaps someone can help me with this issue?

Hope to hear from you guys!
Thanks a lot!

Please contact Toontrack Support directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[Author]

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