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[Scott Eshleman]

I’m confused. As far as I know,
a serial number is to be registered to your Toontrack account. …only once.

Beyond that, you authorize an installation of Superior Drummer
per device on which it is installed.

[Scott Eshleman]

As in the past, when I open the Product Manager, it does a “Check for Updates” scan
that was too fast for me to capture a screenshot.

Subsequently, it found my installation of Product Manager to be out-of-date
and prompted me for an update, shown in the screenshot below.

PS. Upon downloading, installing & relaunching Product Manager,
a 2nd update was prompted. Clicked [Install & Relaunch] once more and Product Manager opened,
revealing my purchases.

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Thanked by: Paul Seaman

[Scott Eshleman]

Just wondering why would you want to wait to redeem the product code?
Redeeming the code does not require that the product be downloaded or installed immediately thereafter…

1

Thanked by: Shootie

[Scott Eshleman]

https://www.toontrack.com/faq/transfer-of-license-and-multiple-installs-important-information/

[Scott Eshleman]

I very recently moved all of my EZ libraries (EZKeys, EZBass & EZDrummer2) to an external drive.
EZDrummer2 & EZBass were recognized by the Product Manager simply by browsing to the new library location within the product itself when prompted. (I had to move them first & delete them from the old location.)

Following the same procedure within EZKeys did not seem to affect the same response.
My solution was to download and install one of my previously installed EZKeys libraries
(even though I had already installed & moved it to the new location).

This effectively seemed to affect the change for ALL of my other EZKeys library expansions & MIDI expansions.

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Thanked by: der_Gogo

[Scott Eshleman]

Ratu Cakobau wrote:

i bought the toontackEZX-reggae…. during the process of registering …. message came up stating ..need to upgrade toontrack software to th e latest version before installing

I need help please >>

The Product Description page for the Reggae EZX states (link):
SYSTEM REQUIREMENTS.
1.2 GB of free hard disk space, 2 GB RAM.
A working EZdrummer 2 or a Superior Drummer 2.4 (or above) installation.

• The Reggae EZX is an expansion library for EZDrummer2, SuperiorDrummer2 and/or SuperiorDrummer3.
• What version of EZDrummer2, SuperiorDrummer2 and/or SuperiorDrummer3 are you running?
• Does Product Manager show there is an update available for EZDrummer or SuperiorDrummer?
  If so, have you run the update?

[Scott Eshleman]

Among the features found in EZDrummer2, the [SEARCH] tab has the means to preview
all of the individual grooves contained in any Toontrack MIDI pack sold in the Toontrack Web Shop.

Show Web Shop MIDI

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Thanked by: Tenniseme

[Author]

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