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[Scott Eshleman]

There is a difference between “Registering a Product Serial Number” and “Authorizing a New Implementation”.
— You’ve already registered the product’s Serial Number.
— You may or may not have to use another authorization to run EZDrummer and your EZX expansions.

[Scott Eshleman]

to access the updates for your EZX expansions not shown by default on the My Products page,
users may have to click on the “Show ALL EZDrummer Products”

[Scott Eshleman]

Log into your Toontrack account online and click “My Products“.
( https://www.toontrack.com/my-products/ )

Click on your EZDrummer2 icon and then click on “UPDATES”
Download and install the updates available for your product.

[Scott Eshleman]

I’d refer your question to the retailer from which you bought EZDrummer 1.

I wouldn’t/couldn’t hold Toontrack responsible for purchases made from some 3rd-party vendor’s storefront,
eBay or other remote corner of the world…especially as Toontrack had published a timeframe for the free upgrade.

[Author]

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