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[Scott Eshleman]

You posted the same question in another thread where it was answered:

https://www.toontrack.com/forum/superior-pre-sales/ez-drummer-mac-and-pc-authorisation-together/#p147697

[Scott Eshleman]

@DivideByZero said:

It’s looking like this is probably a hardware issue with the device (despite it being good under other very similar setups). I have raised a ticket with Line 6 based on info through their forums.

That’d been my guess…but I have no experience with either of those particular soundcards. I assume that they are both external.
I have used EZDrummer2 with a number of audio interfaces without issue.
(Tascam US-800, M-Audio ProFire 610, Avid ElevenRack, Fractal AxeFX II as well as my MacBook’s built-in output)

Maybe we can focus on a solution that helps you to do whatever it is that you hope to accomplish during the demo period….
what do you hope to accomplish?

[Scott Eshleman]

Please do not confuse registering a product serial number with authorizing a product authorization on a computer.

When you register a product serial number to your Toontrack account, THAT is a once-and-done event
that determines your purchase of a product license.
Doing so provides you with 4 authorizations to activate on up to 2 computers simultaneously.
You should not have to ever re-register the product’s serial number again.

http://www.toontrack.com/faq/how-many-computers-can-i-install-my-products-on/

[Scott Eshleman]

forgetting about your past issues with EZDrummer1 for the moment, regarding a DAW,
if I were running a Windows PC, I might still be using Sonar X3, or Pro Tools 11

can you be more specific about your EZDrummer2 installation issues?
do you have administrative rights (UAC) to install software on your new laptop??

[Scott Eshleman]

can you please post a screenshot of your EZDrummer2 browser tab?
and how ”bout some details about your computer, OS, RAM?
is your EZDrummer2 updated to version 2.0.2 ??

[Scott Eshleman]

How large (or small) was the file that you downloaded?
When I download the installer from my Toontrack account, it is 1.2GB.

[Scott Eshleman]

@KP1111 said:

Need Immediate help has been months and no correct code to get pLead Vocal Pck ordered from AudioDeluxe. Pleas help

1 x Toontrack Lead Vocals EZmix Pack – $38.99
SKU: TOON-LEAD-EZMP
Completed GEEP-UFR2-36XA-5EAH-H3FM

I do a lot of business with AudioDeluxe and have had only one instance where they delivered the wrong Toontrack serial number to me.
I notified AudioDeluxe of their error and they sent me the serial number for the expansion that I had originally purchased.
( I believe that the error involved an EZDrummer expansion –
they sent me the serial number for an expansion that I already owned and in fact, had also purchased from AudioDeluxe.)

[Author]

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