Have you defined keys for ALL of the articulations for each kit piece in your user-defined drum map?
with regards to “to be(ing) able to use my user-defined drum map AND have the MIDI from Toontrack’s drum packs be triggered properly by my map”,
I would think that one way to accomplish this is to add your custom drum mapping to the standard Toontrack drum mapping.
Obviously, any overlaps between the two mappings will be tricky.
PS. as you have admitted to being computer illiterate,
please know that you should always try to UNINSTALL programs that you no longer wish to use,
either using the publisher’s provided uninstall program or Window’s Control Panel. Never simply delete a program. It’s almost never that easy.
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