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  • ringochavez67
    Participant

    Same issue

    ringochavez67
    Participant

    I have the same issue, I just bought a brand new Mac pro 13 for the main purpose to use superior drummer three on my new custom Ed rum set.

     

    it took me a while to even find someone to tell me to download the project manager first, I did that and downloading was a breeze, however, installing it is an ongoing nightmare that I have not accomplished yet..

     

    it will not install one single program that I have spent two days downloading.

     

    I might be ignorant but that is OK..

     

    my biggest issue with toontrack is there is absolutely no customer service, you cannot reach anybody by phone, if you try to reach them by email you can only address the issues they list on the FAQ and if that does not address your concern then you’re screwed.

     

    I think this is a very expensive product with the least amount of customer service as possible.

     

    seems like toontrack makes it difficult for you to even ask a question.

     

Viewing 2 replies - 1 through 2 (of 2 total)

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