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[rixa]

Jim Best wrote:

I was clicking on the wrong menu. Sorry about that. Thank you for patience.

No Problem! happy to help! 🙂

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Jim Best wrote:

Hi Rickard,

I click where you show, but I don’t see anything like what you see. I see Menu, and inside this I see tabs for About EZ drummer, Abut Sound Libraries, Operation Manual Online Support etc.

Sorry if this is a bit obvious, but do you really click on the menu above the Song Track?

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• This post was modified 11 months, 1 week ago by rixa.

[rixa]

Jim Best wrote:

Hi John,

Thank you for replying.

I am working with EZDrumer 2. I see a menu in the upper right corner. In the past, when I pulled down this menu there were a number of tabs, including one for Song Track. When I clicked on this tab I was able to export wav or MIDI versions of the EZDrummer song. But that tab has disappeared. All I can do now is save the file in EZDrummer format.

Does anyone else have this problem?

Thanks again for your reply.

Jim Best

Are you clicking on the menu at the upper right corner of the Song Track?

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• The post has been modified 2 times, last modified 11 months, 1 week ago by rixa.

[rixa]

Happy to hear that you’re excited about the Dreampop EZX. Toontrack Support does not get any heads-up and/or information about upcoming sales.

As we can not give any information regarding a potential discount again on the Dreampop EZX, we suggest that you subscribe to our newsletter for information on future products, sales, and offers.

To automatically get subscribed to our newsletter you can visit our website toontrack.com, scroll toward the bottom of the main web page at toontrack.com, then under “Join Us” click the Mail icon.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

greg brimson wrote:

His I am a big fan and user of Toontracks I have many of your products, as you will see on my account, including superior drummer 3.

I recently purchased modern metal EZX for the sounds and it is not at all what I thought it would be. It is good but not what I imagined it was . Am I able to get a refund please and return the licence to you

 

Kind Regards

Greg Brimson

Please, contact our support directly regarding this. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: greg brimson

[rixa]

EZkeys has been discontinued for some time now and is no longer being updated.

EZkeys 2 however comes with the VST3 component and has native Apple Silicon compatibility.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Danny Jones wrote:

I just purchased a new Mac desktop computer. I had Toontrack  installed on an older windows-based computer. How do I transfer  Toontrack to the Mac pro?

We recommend using the Product Manager application to login to your account so you can easily download, install, and authorize your product(s) to your new computer.

The Product Manager is the best way to complete everything all from within one location.

The Product Manager can be downloaded at this link:
http://www.toontrack.com/product-manager/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

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