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Daniel Dekker wrote:

Is there any update on this issue?

I still am unable to log in via my PC and my Laptop that I use for music production.

• I am able to log in to the website with the same credentials without any issue.
• I tried reinstalling the application but the problem persists.
• Checked if Toontrack Product Manager is not blocked by the firewall.
• Event log of Windows shows nothing out of the ordinary in regards to the Toontrack Product Manager.
• There are no proxies defined in the Options.
• The Product Manager’s Error log shows nothing.

Operating system: Windows 10

• This post was modified 6 months, 2 weeks ago by Daniel Dekker.

In this case, log in to the website and change your password, try one without special characters and see if that works.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Angel Borbon wrote:

i need the product serial number, i have the version try of 10 days

 

The trial version does not have a serial number, you can download the trial from the Product Manager application.

Have you previously had EZD2 installed, perhaps as a trial?
If so, you would need to delete the EZdrummer 2 Core Library from your computer.

The default path if you haven’t moved the libraries or chosen a custom install path is:
Macintosh HD > Library > Application Support > EZDrummer
C:\Program Files (x86)\Common Files\Toontrack\EZDrummer

Remove any folder that has a name starting with EZX2 from this location.

EZX2_EZdrummer2_Modern
EZX2_EZdrummer2_Vintage

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

flor van leugenhaeghe wrote:

Jazz sessions is great But why is there no pdf...

Jazz sessions is great

But why is there no pdf manual or list of all the different kits? Things would be much clearer from the start.

Jazz sessions is great

But why is there no pdf manual or list of all the different kits? Things would be much clearer from the start.

You can find all the information regarding The Jazz Sessions SDX here: https://www.toontrack.com/product/the-jazz-sessions-sdx/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Frank Pleijers wrote:

Hello, I have an account, but I cant register my...

Hello, I have an account, but I cant register my product EZ drummer I purchased yesterday.. Frank Pleijers

Hello, I have an account, but I cant register my product EZ drummer I purchased yesterday.. Frank Pleijers

You can register the serial number for your product at the top left of the Product Manager application.

Please contact our support directly if you are still having problems with this and include a screenshot of any error messages you get.
You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

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