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[rixa]

Some DAWs do not allow to drag/drop or copy/paste from the host to a plug-in. This is a limitation set in the DAW and not the plug-in.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
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[rixa]

Filippo Rebellato wrote:

update: actually I was not able to change the email address to my account…. please tell me what to do 🙂

thanks

I will ask our support team to contact you directly regarding this.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

We couldn’t find any emails from your email address. Are you using the ‘Contact Support’ button at the bottom of any FAQ on our site? You can find it here: https://www.toontrack.com/faq/how-do-i-contact-support/

You can change your email, log in at toontrack.com using your Toontrack account, go to My Account > My Info and then the Account Details tab.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• This post was modified 1 month, 3 weeks ago by rixa.

[rixa]

Daniel wrote:

Wow, I can’t believe how many products I’ve purchased from Toontrack, yet now I can’t use Superior Drummer 2 and I have to buy a full version of 3 rather than get a discounted upgrade? Geesh. A good way to make angry customers.

Since you have EZdrummer 2 Upgrade registered to your account, you qualify for the discounted Crossgrade version of SD3.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Please contact our support directly regarding this. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

We have deleted all of your old inactive authorizations so please feel free to add more.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

I can not see any emails to our support team regarding this.

Please contact our support again. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

Please contact our support about this. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

The images on the product page are from EZkeys 2, where the coffee cup now sits on top of the piano, whether that’s a better place for it or not is left unspoken.

In EZkeys 1, the coffee cup remains in its original spot.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• The post has been modified 5 times, last modified 4 months, 1 week ago by rixa.

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Thanked by: Zed

[Author]

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