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Viewing 8 replies - 196 through 210 (of 263 total)
  • rixa
    Moderator

    Would like to remind you to read our guidelines for the forum:

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    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
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    rixa
    Moderator

    Hi I am interested in purchasing EZ drummer 3.

    From what I understand if you purchase a licence you can run two computers concurrently with a single version of software?Is this correct?

    Also is the licence owned for life ie can the software be installed on my computer when I eventually upgrade computer indefinitely??

    Thank you

    Toontrack allows two(2) active authorizations at one time with four(4) total authorizations. This means that you can have two computers authorized to use your Toontrack product concurrently.

    You can read more about authorizations here: https://www.toontrack.com/faq/how-many-computers-can-i-install-my-products-on/

    Yes, you can download your products as many times as you want to.

    We recommend using the Product Manager application to login to your account so you can easily download, install, and authorize your product(s) to your computer.

    The Product Manager is the best way to complete everything all from within one location.

    The Product Manager can be downloaded at this link:
    http://www.toontrack.com/product-manager/

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    rixa
    Moderator
    Hello, I’m wondering if I can add or purchase an...

    Hello,

    I’m wondering if I can add or purchase an additional authorization to my same email account or do I have to open a new account to do this?
    Between my son and myself we find we need to expand but I want to keep things under one email or account if possible.
    thank you!

    Eric Shipley
    Wireman Sound

    Hello,

    I’m wondering if I can add or purchase an additional authorization to my same email account or do I have to open a new account to do this?
    Between my son and myself we find we need to expand but I want to keep things under one email or account if possible.
    thank you!

    Eric Shipley
    Wireman Sound

    Toontrack allows two(2) active authorizations at one time with four(4) total authorizations. This means that you can have two computers authorized to use your Toontrack product concurrently.

    While Toontrack can never add active authorizations to your account we can reset your total authorizations if you end up needing more than four.

    The only way to get more than two active authorizations is to purchase another serial number.

    You can read more about authorizations here: https://www.toontrack.com/faq/how-many-computers-can-i-install-my-products-on/

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    rixa
    Moderator
    Please CEO Can You Put Storage Space On Windows &...

    Please CEO Can You Put Storage Space On Windows & Mac

    Please CEO Can You Put Storage Space On Windows & Mac

    I’m not quite sure that I understand your question, but you can move your Sound Libraries to an external hard drive if you want to save space.

    For EZdrummer 3, you can find information on how to move your sound library in the manual here: https://www.toontrack.com/manual/ezdrummer-3/9/9-4-the-settings-menu/#9-4-4-the-libraries-paths-tab

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    1

    Thanked by: Scott Eshleman
    rixa
    Moderator

    Hi, I’m using Ventura 13.4.1, Logic Pro 10.7.9, and I’ve tried everything in this post, but nothing’s working. Is there an update on the process to get EZ Drummer 2 to work on newer systems? I’ve tried uninstalling, reinstalling, restarting, and nothing’s working. I even tried clearing the cache, but that didn’t work either.

    Hi, are you running the M1/M2 processor?

    EZ Drummer 2 has been discontinued for some time now and is no longer being updated. EZD2 does not have Apple Silicon M1/M2 native compatibility so depending on your DAW, you must run your DAW in Rosetta mode in order to use EZD2 (Right-click the Logic.app in the Finder – Applications > Get Info > Open using Rosetta)

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    1

    Thanked by: Scott Eshleman
    rixa
    Moderator

    Would love to see this added to an update list.

    Hi Shootie, sorry for the late reply.

    We are passing this on to our programmers and hopefully, this will be included in a future update.

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    1

    Thanked by: Scott Eshleman
    rixa
    Moderator
    The product manager says I have exceeded the allowed number...

    The product manager says I have exceeded the allowed number of authorization after using two computers both MacBook Pros. had issues, repair on recalled stuff, reinstalled god knows how many times while apple fixed them both.  Then replaced them, was fine, had an issues, apple made me reinstall god knows how many times, then they took the machine to repair it, leaving me with an old machine which of course was wiped.  and I reinstall and it says no.  It is 9 titles.  I tried to fill out the form and after finishing it up it says I wasn’t allowed to use that either apparently.  The worst part is here in a couple of weeks I will be getting both of the new machines back from apple.  So I am certain they will have reinstalled macOS yet again.  Thus needing another authorization.  Please help.  This is my software I paid my own money for Im NOT sharing my license information with the world or anything! lol.

     

    Sean

    The product manager says I have exceeded the allowed number of authorization after using two computers both MacBook Pros. had issues, repair on recalled stuff, reinstalled god knows how many times while apple fixed them both.  Then replaced them, was fine, had an issues, apple made me reinstall god knows how many times, then they took the machine to repair it, leaving me with an old machine which of course was wiped.  and I reinstall and it says no.  It is 9 titles.  I tried to fill out the form and after finishing it up it says I wasn’t allowed to use that either apparently.  The worst part is here in a couple of weeks I will be getting both of the new machines back from apple.  So I am certain they will have reinstalled macOS yet again.  Thus needing another authorization.  Please help.  This is my software I paid my own money for Im NOT sharing my license information with the world or anything! lol.

     

    Sean

    Hi Sean,

    We have deleted all of your old inactive authorizations so please feel free to add more.

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

    rixa
    Moderator

    Shootie has a video about this and how to solve it:

    You will need to get into your main EZDrummer\Midi folder and remove “EZX_70s” file from within that Midi folder.

    Then, from within EZD3 standalone, use the EZD3 Settings > Advanced > Restore MIDI database option. That should effectively remove the listing for the deleted “EZX 70s” file.

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
    www.facebook.com/toontrack
    www.youtube.com/toontrack

Viewing 8 replies - 196 through 210 (of 263 total)

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