10

[rixa]

CliffConway wrote:

Before I purchase I want to clarify if I can...

Before I purchase I want to clarify if I can use all ToonTrack products on more than one PC (a desktop and a portable)?

Thanks in advance

Cliff

Before I purchase I want to clarify if I can use all ToonTrack products on more than one PC (a desktop and a portable)?

Thanks in advance

Cliff

Toontrack allows two(2) active authorizations at one time with four(4) total authorizations. This means that you can have two computers authorized to use your Toontrack product concurrently.

You can read more about authorizations here: https://www.toontrack.com/faq/how-many-computers-can-i-install-my-products-on/

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: Scott Eshleman

[rixa]

Nataleigh Mottau wrote:

love it. just wondering if EZStrings might be next?? keep...

love it. just wondering if EZStrings might be next??

keep up the great work 🙂

love it. just wondering if EZStrings might be next??

keep up the great work 🙂

Thank you for your feedback, glad you like our products!

EZstrings sounds like a cool idea!

We will forward your suggestion to our development team so that they know that you asked for this.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

[rixa]

sindhuagarwal wrote:

I have recently been considering purchasing some EZ Expansions for...

I have recently been considering purchasing some EZ Expansions for my EZDrummer software. However, I am unsure whether I can directly buy and use these expansions without any additional steps or requirements.

I couldn’t find specific information regarding this on the website or documentation. Therefore, I would greatly appreciate it if someone could clarify whether it is possible to purchase and use EZ Expansions directly, or if there are any additional steps involved.

If anyone has already gone through this process or has any knowledge about it, your insights would be highly valuable. Please share your experiences or any relevant information that can help me make an informed decision.

Thank you all for your assistance!

I have recently been considering purchasing some EZ Expansions for my EZDrummer software. However, I am unsure whether I can directly buy and use these expansions without any additional steps or requirements.

I couldn’t find specific information regarding this on the website or documentation. Therefore, I would greatly appreciate it if someone could clarify whether it is possible to purchase and use EZ Expansions directly, or if there are any additional steps involved.

If anyone has already gone through this process or has any knowledge about it, your insights would be highly valuable. Please share your experiences or any relevant information that can help me make an informed decision.

Thank you all for your assistance!

When making your purchase you will get the option to automatically register your products to your account. If you do so, the products will be available for download instantly.

If you do not pick this option, you will have to register the serial number first, the serial numbers are provided with the invoice you receive in your email after the purchase.

We recommend using the Product Manager application to login to your account so you can easily download, install, and authorize your product(s) to your computer. You can also register serial numbers in the Product Manager.

The Product Manager can be downloaded at this link:
http://www.toontrack.com/product-manager/

Make sure to purchase the expansions by using the same account as your EZdrummer software is registered to if you choose to register the products automatically to your account.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• The post has been modified 2 times, last modified 1 year ago by rixa.

1

Thanked by: Scott Eshleman

[rixa]

trcsooner wrote:

I purchased EZ MIX 2 and 5 addons several days...

I purchased EZ MIX 2 and 5 addons several days ago…

I didn’t receive a “serial number” in the email that shows my order as complete. The payment registered at my bank, and I received the purchase receipt from Toontrack.

I’ve emailed Toontrack via their webpage twice with no response. I messaged them on Facebook, no response.

Yes, I’ve checked my SPAM.

Has anyone else had this issue? If yes, how did you get it resolved?

Thanks

Operating system: Windows 10

I purchased EZ MIX 2 and 5 addons several days ago…

I didn’t receive a “serial number” in the email that shows my order as complete. The payment registered at my bank, and I received the purchase receipt from Toontrack.

I’ve emailed Toontrack via their webpage twice with no response. I messaged them on Facebook, no response.

Yes, I’ve checked my SPAM.

Has anyone else had this issue? If yes, how did you get it resolved?

Thanks

Operating system: Windows 10

We can not see any emails to our support from your email address.

You can see your invoices on your account page if you made the order through our website.

If you log in with your account on toontrack.com, click “My Account” -> “My Info” and then you can click the “Orders” tab, you should be able to see your orders and invoices (with the serial numbers)

Then you can register your serial numbers by clicking the “Register New Product” at the top left of the Product Manager application.

Please, let us know if this works for you.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

• This post was modified 1 year ago by rixa.

[rixa]

Lefty_Me wrote:

Your website mentions apple silicon, and says your software runs...

Your website mentions apple silicon, and says your software runs there, but does not say whether it is native, or requires Rosetta.

Does ALL your software run natively on Apple silicon?  If not, when is it projected to?

For me, this is a go/no go decision maker about purchasing.

Thanks!!

Operating system: macOS Sonoma (14)

Your website mentions apple silicon, and says your software runs there, but does not say whether it is native, or requires Rosetta.

Does ALL your software run natively on Apple silicon?  If not, when is it projected to?

For me, this is a go/no go decision maker about purchasing.

Thanks!!

Operating system: macOS Sonoma (14)

Yes, all of our products that are available at toontrack.com have native Apple Silicon support.

Discontinued products that are not being updated anymore has not and depending on your DAW, you must run your DAW in Rosetta mode in order to use those.

Rickard - Toontrack Music
Make music - it´s EZ!
www.toontrack.com
www.facebook.com/toontrack
www.youtube.com/toontrack

1

Thanked by: Scott Eshleman

[Author]

Replies