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  • Polar76
    Participant

    @Erik said:

    @Polar76 said:

    Erik,

    I’m in a similar boat as riffshack, except mine is the Drum Fundamentals: Metal pack. I do not see an EZD 2 upgrade in My Products, either.

    You can now find a EZdrummer 2 Upgrade in your account.

    Thanks, Erik!! Worked like a champ!!

    Polar76
    Participant

    @riffshack said:

    hi,

    Bought EZD as part of Drum Fundamentals: Rock on 29 April from Time + Space on basis would get free upgrade – no EZD 2 upgrade in My Products which is what all the answers to simliar qustions state there should be – what else do I have to do?

    Regards

    Erik,

    I’m in a similar boat as riffshack, except mine is the Drum Fundamentals: Metal pack. I do not see an EZD 2 upgrade in My Products, either.

    Polar76
    Participant

    Should it take over 2 hours to “Register and Download Product”? I’m only seeing the ‘wait’ circle for almost 2 hours. I have tried Chrome, Firefox, and now trying IE.

    I tried removing the “-” from the serial number and it was rejected almost immediately, so then I tried one of the EZX packs and it knew almost right away that I did not have EZD installed yet.

    How long should it take to at least recognize the serial number for a digital copy of Drum Fundamentals: Metal?

    **Update** I let it run overnight. It has been 8 hours and still ‘wait’ circle.

    What am I missing?Confused

    **Update 2** On a whim, I decided to try to register on my work PC using Firefox… ~5 seconds in and success!! No idea why my home PC was being a turd. I went ahead and registered my EZX’s, but didn’t download them to my work PC. As long as I can get them all downloaded when I get home, I’ll be extremely relieved!!

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