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Viewing 15 replies - 31 through 45 (of 406 total)
  • onewayout_1
    Participant

    Hi,

    I have asked my colleagues but if you follow this link:

    https://www.toontrack.com/faq/how-do-i-contact-support/

    and click the ‘Contact Support’ button, what happens? You should get a pop-up window asking for your details.

    BR,
    John

    Thank you John, the link is working now. Also the support team did get back to me. I will post the results after we finish.

     

    Jeff

    1

    Thanked by: John
    onewayout_1
    Participant

    Hi again Jeff,

    I am running your Reaper Project here in Reaper 6.34 with SD3.2.5. I have tried changing different settings and combinations of screens but I simply can’t provoke the freezing meters and the Grid Editor’s out of sync playhead.

    Have you been in contact with Toontrack Support yet?

    BR,
    John

    Thx John,

    It seems the support link will not let me contact them. I’ve been trying since the last time you had mentioned it.

    BTW, I’m using dual screens if that makes a difference…

    Could you either pass this along or see if the link has been updated yet?

    Regards, Jeff

    onewayout_1
    Participant
    Hi, I have been having this issue since I can’t...

    Hi, I have been having this issue since I can’t remember when. I have the latest update on SD3 and my DAW is reaper. (Latest update) win 10 is also completely up to date.

    As soon as I go into grid mode my DAW stops responding properly the meters stop working, my MIDI controller stops working, I’m trying to listen and do live editing and it gets to be incredibly tedious to work with this issue.

    I’m on win 10 with an I9 20 core 48 gig ram motherboard system.

    I’ve tried every buffering technique I can think of to try to minimize this issue. It seems to work okay at the beginning of a session but if I’m in a session two or three hours later and start working on it it becomes impossible.

    Plz any help would be much welcome!

    Thx, Jeff

    Reply To: Graphical lagging in grid mode version: 3.2.4
    Operating system: Windows 10

    Hi, I have been having this issue since I can’t remember when. I have the latest update on SD3 and my DAW is reaper. (Latest update) win 10 is also completely up to date.

    As soon as I go into grid mode my DAW stops responding properly the meters stop working, my MIDI controller stops working, I’m trying to listen and do live editing and it gets to be incredibly tedious to work with this issue.

    I’m on win 10 with an I9 20 core 48 gig ram motherboard system.

    I’ve tried every buffering technique I can think of to try to minimize this issue. It seems to work okay at the beginning of a session but if I’m in a session two or three hours later and start working on it it becomes impossible.

    Plz any help would be much welcome!

    Thx, Jeff

    Reply To: Graphical lagging in grid mode version: 3.2.4
    Operating system: Windows 10

    Thx John,

     

    Here it is.

    onewayout_1
    Participant

    I have the same issue in LOGIC. The grid editor is a half a bar or more behind while listening. It makes it impossible to do edits as you have to guess with trial and error…

    Reply To: Graphical lagging in grid mode version: 3.2.5
    Operating system: macOS Big Sur (11)

    Usually for that all you have to do is put on your record and monitor functions and it will be playing in real-time.

    onewayout_1
    Participant

    …and please make sure you are using the latest update, currently 3.2.5😉

    BR,
    John

    Thx John,

    I’ve updated everything after my trip and I’m still having the issue. I went back to the 1 core as Scott suggested in the last post….How do I zip a file project again to send to you guys?

     

    Regards, Jeff

    onewayout_1
    Participant

    Thx No....I will try it when I get back tomorrow and post the results 👍

    onewayout_1
    Participant

    Hi guys, I’ve been trying to reproduce here in Studio One but I can’t.
    I am not on Windows though, so that may be part of the explanation. I am using Studio One 5.3.0.

    Is there a problematic project you could zip and attach to a post here or is it all projects that are sluggish on your system?

    BR,
    John

    Thx John,

    This has been on all my projects. If I start using SD3 grid mode after opening a project it works ok for several minutes but all of a sudden there seems to be a build up resistance and it starts lagging. Sometimes to the point of having to force close my project.

    This has happened on both my last desktop that was an I7 with 16 gigs of ram and my current new system that is a desktop I9 20 core 48 gigs of ram. I’m using a dual screen setup but had disconnected the second screen to see if that was the issue, but no change. I have also dedicated 6 cores and even higher in the settings to run SD3. Messed with all my buffering settings in my DAW Reaper, but no change.

    Jeff

    • This post was modified 4 years, 6 months ago by onewayout_1.
    onewayout_1
    Participant

    Thx Scott!

    onewayout_1
    Participant

    Hi Guys,

    Plz any toontrack techs what can we do?

    Thx, Jeff

    onewayout_1
    Participant

    Sounds intriguing Linus, PLZ send the pic!

    (-:

    onewayout_1
    Participant

    This has become simply unusable at this point and could use some help on this from anyone that has had this issue in Win 10?

     

    Appreciate it, thx Jeff

    onewayout_1
    Participant

    Ok Thx, I’ll also post a windows issue request… This happens most of the time while working with SD3….

    onewayout_1
    Participant

    Hi,

    I’m still having the same issue in WIN 10. It has completely taken over my DAW (Reaper) and I cannot stop the program or even close SD3…

     

    PLEASE HELP, Jeff (-;


    Reply To: Slow graphical response version: 3.2.4
    Operating system: Windows 10
    onewayout_1
    Participant

    +1

    onewayout_1
    Participant

    Hi again.

    No you can’t change the graphic in EZDrummer.

    It wasn’t that I was asking for, just to change the black drum in SD3.

    But I’m near a sollution, I think.

    It takes alot of time and work to change, but it works.

    I will shortly come with some info about it.

    Hi Linus,

     

    Did you ever get it working?

     

    Curious, Jeff

    1

    Thanked by: DavidAntagon
Viewing 15 replies - 31 through 45 (of 406 total)

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