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[Olof Hermansson]

tokewa wrote:

New Laptop 2026 Windows 11 :
Try to install from Product Manager, will not install (looks like it is installing, but disappears).
Try to open authorisation, but Toontrack do not recognize the Computer ID.

Operating system: Windows 11

It looks like you have not used the Product Manager application yet. Try installing it with one of the older installers included in the download.

Olof Hermansson - Toontrack
Coder

[Olof Hermansson]

Hi,

Please upload a dmp file (if you get a dialog about one having been created) and the song file, here or in a support ticket, so we can investigate why this happens.

Olof Hermansson - Toontrack
Coder

[Olof Hermansson]

Hi,

It should work if you use the Intel version of Studio One but not if you use the native ARM version. The standalone of EZdrummer 3 works.

Olof Hermansson - Toontrack
Coder

[Olof Hermansson]

danny1984 wrote:

hallo ich habe das selbe problem ich habe das Superior drummer 3 library part 1  basic sound library installiert und ich kann es ohne probleme installieren dann habe ich das update installiert auch ohne probleme aber dann habe ich das core midi pack for windows installiert die installation wurde auch bestätigt aber es wurde nicht installiert und der button bleibt immer noch rot und da steht install was kann ich da machen ich bin schon mehr als ein tag dabei

Operating system: Windows 10

• This post was modified 3 months, 1 week ago by danny1984.
  Reason: tipfehler

This may help: https://www.toontrack.com/forums/topic/pm-doesnt-install-ez-drummer-midi-file/#post-3032441

Olof Hermansson - Toontrack
Coder

[Olof Hermansson]

It seems like a memory corruption crash, so the real cause can’t be seen in this dump file. It could be another plug-in or a driver, for example, that has written in memory where it shouldn’t.

Olof Hermansson - Toontrack
Coder

[Olof Hermansson]

Please send it in a support ticket.

Olof Hermansson - Toontrack
Coder

[Olof Hermansson]

Never seen that happen. Does it help if you use the View menu to change to Controls and back to Editor?

Is it an Apple silicon Mac, running Logic in native mode?

Olof Hermansson - Toontrack
Coder

[Author]

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