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  • Blue Orca
    Participant

    I’m sure the product team is aware of how frustrating the installation process can be. It’s been a pain point for a while now, and I can’t help but wonder—why hasn’t it been improved? They either don’t’ care or don’t have the will or skill to fix their installers.

    The more products I buy from them, the more frustrating it becomes to use the Product Manager. Installing a single product once in a while is fine, but when you need to install multiple products? It’s painfully slow and unnecessarily tedious.

    As the OP said, let’s hope you never have to reset your computer and reinstall everything. If you own a lot of their products, the process is an absolute nightmare—it takes hours!

    You’re stuck clicking through the same screens over and over again, with 6–8 steps per product. And just when you think you’re done, updates appear for the newly installed products, forcing you to go through the same approval screens again. Seriously—why am I approving a license twice for something I just installed?

    I’m going through the process again today, and wow—it’s just as frustrating as ever. It really makes you wonder why this hasn’t been improved, especially when you compare it to other vendors’ Product Managers, which are so much more efficient.

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