Received no email that SD3 was even available. Found out about it via a third party retailer.
Of course that means no emails that the upgrade path from SD2 was time-limited either.
It’s difficult to overstate how much this sucks from a customer service POV. if you’re going to pull this kind of crap at least make sure everyone’s informed.
I’ve been a user pretty much since day one DFH→SD→SD2. Several expansions too. You’ll get no more of my business at this rate.
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