[mikejdroberts02392]

John wrote:

michael.roberts@ucl.ac.uk wrote:

does this mean I can trial it again with a new account, or on a different computer, or both?

Hi,

AFAIK, both should work.
Just make sure that if you decide to buy it, be logged in to your main account when registering it.

BR,
John

That didn’t work, unfortunately 🙁

I’m struggling to believe that Toontrack don’t have the capability to offer potential customers a short discretionary trial period. It seems like really bad customer service. In the alternative, they could offer a 7-day refund guarantee or something. This is what many other companies do.

Basically, everything I am reading is telling me that EZDrummer 3 is exactly what I am looking for, so I don’t really want to go elsewhere, but at the same time I feel like I am being forced as I obviously can’t be expected to commit to an expensive purchase without trialing it.

I’m not getting anywhere with the customer services team by email, so I’m hoping someone on here might be able to help.

[Author]

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