[Mike]

Perfect – that worked – thanks!

[Mike]

Uninstall what?  the whole lot? or just Jazz EZX?  I can’t uninstall and reinstall EXDrummer / EXdrummer Upgrade as far as I can see because according to the Product Manager (and the downloads page under My Products), the install only works for Winodws XP – Windows 8! – so how can I reinstall those on Windows 10?

The only Toontrack things in Windows 10 “Apps & Features” are Toontrack Product Manager and Toontrack Solo.  So you think I need to uninstall Toontrack Product Manager and reinstall everything from scratch?

[Correction – EZDrummer and EZDrummer 64-bit Supplemental Update are also in Apps & Features.  But if I uninstall them, will I be able to reinstall on Windows 10? – see first para above.]

Operating system: Windows 10

• The post has been modified 3 times, last modified 2 years, 4 months ago by Mike.

[Mike]

It says it’s C:\VST plugins x64\Toontrack – whcih is exactly where I would want it to be.  Only problem is that it isn’t there! – the /Toontrack folder of C:\VST plugins x64 doesnt exist!

• This post was modified 2 years, 4 months ago by Mike.

[Mike]

While waiting for a reply I downloaded the installer from the Toontrack website and re-ran it that way.  Still no DLL in my VST plugins folder.  Maybe my setup is too out of date?  I have the old EXDrummer Lite + EXdrummer Upgrade, and then Jazz EZX and Latin Percussino EZX.  it was the Jazz EZX tha I reinstalled, but it seems to have reinstalled only the sound libraries, not the DLL.

I can’t even find anywhere in the Product Manager to tell it where my VST plugin folder is, and it didn’t ask as part of the installation either.  Help, please!

[Author]

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