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[michaelrtech]

ok scott i filled out two of those forums already. I’ll fill another one out with your dialogue pasted so maybe they proceed quicker. thank you.

[michaelrtech]

ok thx you. any estimated time?

[michaelrtech]

oh man.. well.. is there any way of doing a deep clean on the program? I guess i’ll have to wait to hear back from your guy.

[michaelrtech]

appreciate the help btw. I installed it twice to try and fix it and neither time did it prompt me to enter a serial.

[michaelrtech]

i looked just now on the offline and it doesn’t ask for the serial.. it just asks for authorization. the preset pack offline doesn’t allow you to change the serial.. if the serial is right.. the authorization should work i would imagine.

[michaelrtech]

no its a prewritten box. it doesn’t allow you to change it. Its not an option, and on offline it has the same thing

[michaelrtech]

u know now that i think about it.. when installing ezmix2 it didn’t even ask me for a serial?

[michaelrtech]

the ez mix serial does not match with the ez mix serial on the site.. they are two different numbers… mine starts with a r2rx-.. the one on the site looks normal ezm2- those two numbers from my stand alone to the online are two distinctively different serial numbers

[michaelrtech]

i did.. I hate to beat a dead horse but I know exactly what your saying. I just took the green authorisation code and copied it into the green authorisation box on the standalone ezmix 2.. it says “wrong authorization code”

[michaelrtech]

uninstalled the software, reinstalled but the serial stays the same. I don’t know how to wipe it clean or if thats possible and do a fresh install.. I have no clue how to do any of that.

[michaelrtech]

i been tackling this issue for about 3 hours.. I did go back and try the GG authorization code for the online and it didn’t work.. gives the server not responding error. tried the ezmix serial on the online.. same. tried both for offline as well and same.

[michaelrtech]

i hear ya, appreciate it. I didn’t wanna post it either but I have toontrack products prior to this and I believe everything was matched up.. this serial number doesn’t match the serial in which everything else relates too. It can’t be typed in or changed. It’s hardware written I guess I dunno. I already looked over the forum quite in depth and can’t quite find anything to solve this.

[michaelrtech]

that didn’t work.. i just tried it.. took the bottom green highlighted box authorization code from ezmix2 and it just says enter a valid auth code.. i think its cus the serial numbers aren’t matching.

[michaelrtech]

i purchased the entire bundle today and none of them will work

[michaelrtech]

there you go kind sir.

[Author]

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