[leeandrewedwards]

Thanks for responding.
* Original problem: Trying to install EZDrummer on my MacBook Pro, Mac OSX 10.6.6. Same copy ran fine on my iMac, but that’s been sold. I believe my version of EZDrummer is 1.0.4. Error message when trying to install on MBP: “The following installation step failed: run postflight script for EZDrummer Content. Contact the software manufacturer for assistance.” So question #1 is How do I fix that?
* Support problem: When I go to the support portal that you re-routed me to (I had tried that at the beginning of this adventure), there is no option that I can find for contacting a human, just recommendations that aren’t relevant. So I’d LOVE help with the original problem, AND I still want to know for the future: how do I contact a human?–question #2. It wasn’t clear to me that this forum is appropriate, but it was the closest thing I could find. [Please pass this along to the powers that be: customer support that’s very difficult to access feels disrespectful. Not your fault, I’m sure.] Thank you in advance for help with these questions, Lee

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