[Konstantin Harin]

Hej Olof, hej John, hejsan! It works!! Thank you so much! I suggest to close this topic, because of issue is fixed yet. Happy New Year guys!

[Konstantin Harin]

Hej Olle, thank you for the workaround. It really works. Now we all can wait until the update for EZD2 will be ready. Thank you again.

[Konstantin Harin]

@James Guthrie said:

I’m no tech guy but merely a consumer. As such, I find this to be terrible customer service. Mac OS High Sierra was slated to come out for some time and has been out for several weeks now. No reason that Toon Track hasn’t addressed this yet. I’m very disappointed and will probably not purchase another product from them.  

I agree the message from James. This is really not understandable why we’re waiting for update so long time. And, of course, the beta of MacOS High Sierra was available for all software developers a long time BEFORE Apple makes a final release.

Hej People from Toontrack Support, we’re you?? How long we need to wait for update? And why no one inform us about progress? Thank you in advance!

[Konstantin Harin]

@John: thank you, I apologize for misunderstanding because of I’m new here and don’t knew who’s Olaf. This is my first program from Toontrack, and I hope, not last 🙂 I’m waiting for update and would really glad and grateful if it’s possible to be a member of beta-tester group.

@Scott: thank you. Of course, as software developer with more as 25 years experience I’m perfectly informed about ‘unexpected consequences’ by major software upgrades 🙂 without any suggestions 🙂

[Konstantin Harin]

Can someone from support team help us with update or just report about the issue to development team? Thank you in advance!

[Konstantin Harin]

It isn’t working with GB and EZD2. I see no reason it works with GB and SD3. I would like to recommend to write support again and again (like me). The issue is critical and any workaround isn’t really useful (for me).

[Konstantin Harin]

@Konstantin aka Konst said:

PS: Additional technical information to my case
MacOS High Sierra 10.13
GarageBand v.10.2.0
EZdrummer 2 for MacOS v.2.1.4
Sound Library Update for MacOS 1.0.2  

PPS:
I really would like to see here a comment from Toontrack Support Team about forwarding of the issue to Development.
From my side the issue is reported by Support on October, 1.

[Konstantin Harin]

Thank you!

[Konstantin Harin]

“Access denied – you do not have permission to view this page”

Can you share this topic please? Thank you in advance!

[Konstantin Harin]

@Konstantin aka Konst said:
After update from MacOS Sierra to MacOS High Sierra EZ Drummer 2 still working only as Standalone Application. GarageBand can’t use EDZ2 as AU plugin. I’m informed by Toontrack Support about workaround possibility, but it’s really needing to have the update for EZD2 as soon as possible. Thank you so much in advance! BR Konstantin

  

PS: Additional technical information to my case
MacOS High Sierra 10.13
GarageBand v.10.2.0
EZdrummer 2 for MacOS v.2.1.4
Sound Library Update for MacOS 1.0.2

[Author]

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