21

[John]

@
Hi,

there is no order nor product registration tied to your email adress.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

SD3 is clearly trying to load the EZdrummer 3 Core Library so you must have the library still on your computer. Please start with opening the Product Manager app and see if you can Uninstall it from there. If it lists as Installed but with no option to Uninstall, you may have to download the Installer again, since the Uninstaller is part of the Installer package.

If this doesn’t work, please open the finder and go to {Mac HD}/Library/Application Support/EZdrummer/ and see if you have any of these folders there:
EZX3_EZdrummer3_BrightRoom
EZX3_EZdrummer3_MainRoom
EZX3_EZdrummer3_TightRoom

If so, Delete them and restart SD3 to see if this remedies the problem.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi Rich,

moving the Velocity & Dynamics sliders in the Grid Editor affects the currently selected Notes. It is not a general setting for the plugin, so yes you will hear a difference in playback but it has nothing to do with the Mixer and/or Multi-Out.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: MauricioLuque

[John]

PGM80 wrote:

Hi Scott,

 

I’ve just bought Superior drummer 3 through Thomann.

I did receive a code(20 digis), but not a 5 digit code you need in the product manager.

 

What can I do?

 

grz Wim

Operating system: Windows 10

Hi, when you register a new product in the Product Manager app, there are 5 fields where you are supposed to enter 4 digits in each; 5×4=20.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

you need to click the ‘Edit Visibility’ button to Show All Channels in the Mixer. Then you will see the ‘Melodic’ channel (not the Bus which you can see in your view of the Mixer) that has got a Multi-FX Insert on it. Since it’s an EZX Multi-FX, there’s not much you can do with it but turn it off.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: DJ Astrofreq

[John]

Hi,

the left lever is Sostenuto and the right is Sustain.

The rest should be cosmetic, no hidden stuff.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

please post a request in the ‘Requests & Feedback’ section.

Yes,  the Search at the top right of the site, searches site-wide, including the Forums. Click ‘View all results’ and filter Forum posts.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

I can see HQ cleared your inactive Auths, so you’re good to go.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: csweeney171

[John]

Hi,

how are you adding the Shaker and how are you searching for MIDI for it?

If you Add the Shaker via the ‘Add Instrument > Future Hit Instrument > Shaker’ menu, it is added as a Future Hit Shaker Pad.
This type of Instrument cannot be triggered as a regular Instrument. If you Search for Grooves for this Instrument, you will have to Filter the Power Hand column for ‘Shaker Pad’ grooves.
If you have Groove Block on the song Track, you can select the Shaker Pad in the Edit Play Style page and turn the ‘Amount’ knob to get hits added.
If you Edit in the Grid Editor, the Future Hit Shaker Pad would be named ‘Shaker’ not Instrument 1. If you expand the ‘Shaker’ Row in the Grid Editor, you see all the different articulations.

If you have added the Shaker as a regular Instrument (Alt/Option+R), it would be called ‘Instrument 1’ in the Grid Editor. This Instrument would be triggered as a regular Instrument but can’t be expected to get the same “realistic” results if you add hits in the Edit Play Style page as with a Future Hit Instrument.
If you Search for Grooves, it’s not guaranteed you will hear this Shaker played back as intended, since it depends on the assigned MIDI notes.
E.g. if I load the Latin Cuban Percussion EZX in SD3 and Search for a ‘Shaker’ Power Hand grooves, I can find grooves that sound as expected. Now, when I add a Shaker from the  same EZX to my already loaded Hansa SDX kit, the MIDI assignments are already in place and the added Shaker doesn’t “steal” the main note assignments for the drum kit but gets suggested notes outside of the core range. Hence Shaker MIDI grooves will most likely trigger drums instead. These Shaker grooves can of course be dragged to the Song Track anyway and you can transpose the notes in the Grid Editor.

In my example with a Shaker from the LCP EZX that has got many articulations, I can still assign it to a Future Hit Stack note number (7) to utilise all the articulations the same way but then it would be better to just add it as Future Hit Shaker Pad in the first place.

Does this clarify somewhat?

BR,
John

John Rammelt - Toontrack
Technical Advisor

1

Thanked by: Kim M

[John]

Hi,

have you already tried the 1.3.4 installer?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

if you have both EZkeys 2 and EZbass windows open at the same time and they are slightly overlapping, you can drag MID from the EZkeys 2 Song Track to both the EZbass Song Track (which will then ask you if you wish to Import Tempo and Time Signature) and the ‘Drums & Keys’ page.

You can also drag from EZkeys 2 or EZbass to EZdrummer 3 in the same manner. All of them can Import Tempo from MIDI files and EZbass can also read Chords from an EZkeys 2 Project.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

EZdrummer 3 has got MIDI Presets for EFNOTE 3/5/7 and the Mini has a few less Trigger inputs, so using any of the other EFNOTE Presets as a starting point should suffice.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

have you created a Support Ticket with Toontrack Support directly via the FAQ pages?

BR,
John

Hej,

har du kontaktat Toontrack Support och skapat en Support Ticket via FAQ-sidorna?

MVH,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

I removed all Forum Subscriptions from your Profile.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi Martin,

I really hope I don’t come across as rude, that’s not my intention; but I hope you see that when you bought the original EZdrummer (1) in 2011, there was nothing in the offer and/or EULA that guaranteed you could either get free upgrades to newer iterations of the software for life or that Toontrack would continue to support that product for new hardware and OS’es unimagined at the time. You can still use the software you have bought 14 years ago but you can’t use it with the newest hardware (your M4 Mac Mini) and OS (Sequoia). This is not something unique to Toontrack products. You do still have access to the EZX’s and MIDI you have bought but they can’t be used without a working copy of EZdrummer, so if you had EZdrummer 2/3, you still could be using your EZdrummer EZX expansions and the MIDI pack.

Anyways, we Technical Advisors here on the Forum cannot aid with compensation, discounts or the like, so I would have to direct you to contact Toontrack Support directly for that.
All FAQ pages have a ‘Contact Support’ button found at the bottom.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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