sorry to hear you are having problems.
There were no files attached to your post but if you opened a Support Ticket with Toontrack Support directly, they should be contacting you soon.
this depends on your audio hardware. In SD3, you can go into Settings > Metronome and set the Metronome output to any of the 32 outputs (16 Stereo). However, if you do not have a multi out audio interface, all plug-in outputs will still be routed to the first Stereo Output. There is no way for SD3 to send the Metronome to your headphones only, since this would have to be set up in your audio interface. E.g. I have an audio interface with its own mix control software and I send the Metronome to a plug-in output I mute from being sent to monitors but I can set a pre-send to my Cue 1 mix, which is what I listen to in my headphones.
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