Everyone is having the same issues, seems pretty fishy.
Well, that depends on what you mean. Most of the people posting in this thread did only install the software and not any library which, of course, would make the software complain.
The Authorisation issue is something completely different but I am not sure it had anything to do with fish.
things *should* get rectified on Monday but if not, get back here or create a Ticket with Toontrack Support directly via any of the FAQ pages (Contact Support button at bottom of page).
“same problem” is a bit wide considering this thread is mostly about the EZdrummer 2 standalone not being installed. Your problems seem to be about corrupt libraries?
are you saying that the products (except the one ordered Dec 23) do not show up in the Product Manager application, even after a reboot/refresh?
I see them in your account, so they should be accessible via the PM app. Apart from that my recommendation is still to create a Ticket with Toontrack Support directly.
I can see the products from your purchases in your Toontrack account as Auto-registered, so you should be able to access them via the Product Manager application.
All purchases except the last one where the Payment is ‘On Hold’, which I don’t know why it is. I would recommend creating a Ticket with Toontrack Support directly via any of the FAQ pages (Contact Support button at the page bottom).
normally I think you would get a reply within 24 – 48 hours depending on weekday and where you are located (time zone) but it could take slightly longer now during the holidays.
Unfortunately, your matter of ordering the wrong products can only be handled by Toontrack Support.
