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[John]

Hi,

if you are using the Product Manager application and not Custom installing anything, i.e. using Default paths, not moving anything manually, etc. there really shouldn’t be any issues.
Are you sure you ran the separate installer for the Core Sound Library?

This FAQ can help with most of the files, folder and paths questions:
https://www.toontrack.com/faq/where-are-my-files-located/

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

some servers were down during the weekend causing authorisation problems but it has been fixed now.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

when it comes to the Auth issues, some servers were down during the weekend but it has been fixed. Did you make sure to follow my advice about clicking ‘Customise’ during installation to make sure the Standalone is checked?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi Jason,

you wouldn’t be downloading from Sweden but the server nearest to your location. If you keep having download speed issues with PM, better contact Toontrack Support directly to investigate if there’s something that can be solved in the Toontrack end.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi guys,

there were some servers down during the weekend that caused authorisation problems for some users. It has been fixed.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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