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[John]

Hi Jack, you should have received an email from the web shop now.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,
could you please elaborate? What exactly is not working with the Product Manager application (not the web interface on the Toontrack site)?
Is it not running at all or is it anything else?

The Product Manager application should be able to Authorize your products when you are logged in to your account but from my end, it looks like you have Authorized 4 days ago.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

the Demo software also needs the Demo Core Library installed, i.e. you need to install both software and sound library.

BR,
John

Bonjour,

Le logiciel de démonstration nécessite également l’installation de la bibliothèque principale de démonstration ; autrement dit, vous devez installer à la fois le logiciel et la bibliothèque sonore.

Cordialement, John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

if you have EZdrummer 2 registered to your account, you should see it available in the Product Manager application. In the PM you can manage the Activation(s).

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

it should work now.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[John]

Hi,

it should work now.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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