Hey! I figured it out John! I wasnt in product manager. I thought it loaded automatically from the download. Once I got int it, everything worked very easily. Just as advertised. If others are watching…you have to double click on “product manager” in applications folder to get it running. Correct me if I’m wrong John. Have a G1
I am using the product manager i think..It says I have 4 products that need authorization..2 of the packs I have used before! (Nashville EZX and Pop/Rock EZX. So I see the red authorize button. I hit it and see a screen that sometimes has the serial number like (“EZ2-mb3-y8eb- etc etc etc”) with the red authorization button underneath. If I hit the red button..the screen goes away. And if I re try the whole process, it happens every time. Sometimes I get a red authorize button with my computer ID showing a bunch of X’s…(XXX-XXX-XXX etc)…and when I try to authorize that, it says “Wrong computer ID, please contact support.” This is the ONLY computer I have used for your products. There hasn”t been a problem before, and I don’t have it doubled on any other computer. So I don’t know what to do.
Im having the same problem. I installed EZ Mix 2, and Bass Toolbox…but when I go to authorize..my computer ID is just a bunch of XXX XXXX XXXX XXXX. When I hit the authorization button, it usually just makes the whole screen go away with no effect, or it says “wrong computer ID, contact support” What do I do?
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