Hi, I am on a Mac. I clicked the Mac option. The download was successfully added to my downloads. I used the product manager installer. It acted as if it was successfully downloaded. I have done a complete restart. When I log in back in to toontrack its as if I never did anything, Thanks for any help.
Thanks for the reply. I have downloaded the product manager but I can’t seem to open it. If i go products>product manager then I get the download screen. If I go My account>my products then I get the product manager download screen again. I have downloaded it a few times. I don’t understand how to launch the product manager. Thanks!!
I accessed my products with the web version option. There I found all of my products. Everything has updated except the SDX avatar core library. For some reason that one will not update after downloading the product manager. I can expand the details and see that there are three items that need to be updated but nothing happens when I try. Everything else is up to date. I still get the product manager download screen when I click on it under “products” Weird.
Hi, I have successfully downloaded the product manager but when I click on “my products” it still brings me to the page where it can be downloaded. I can’t open the product manager or access my previous purchases to check for updates . Any ideas? Thanks, Joe
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