 
     Henrik Ekblom
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 Henrik Ekblom
Henrik EkblomNice to hear   Happy drumming!
  Happy drumming!
Henrik Ekblom - User Experience Designer
Toontrack
 Henrik Ekblom
Henrik EkblomIf you open EZdrummer 2 as a standalone, does the crackling noises still occur?
Henrik Ekblom - User Experience Designer
Toontrack
 Henrik Ekblom
Henrik EkblomWhat is the version number on your EZdrummer 2? It’s found on the bottom right corner of EZdrummer 2.
Henrik Ekblom - User Experience Designer
Toontrack
 Henrik Ekblom
Henrik EkblomIn EZdrummer 2, go to “Check for updates” in the main menu (in the top right corner). It should tell you to download 2.1.0, and the link will be presented to you   You can also find the latest update on https://www.toontrack.com/my-products/
  You can also find the latest update on https://www.toontrack.com/my-products/
Henrik Ekblom - User Experience Designer
Toontrack
 Henrik Ekblom
Henrik EkblomYes, the more precise you are in your search (by selecting more filters, like certain libraries), the lower the matching % on the found files will be. This is logical, since the tap2find algorithm in that scenario has fewer files to search amongst.
You are correct in your statement that kick and snare are more important than other instruments on the drum kit. If you want to find something where it’s important that, for example, the hi-hat plays a certain style – just tap in the hi-hat and the files will be sorted according to that. Since you can copy that hi-hat grove and paste on any kick/snare pattern on the song track we figured that this is a pretty flexible (and still easy to use) solution. You can also use filters to further narrow down your search, for example – select the Straight filter, and all other types of MIDI files won’t be shown.
But as all other feature requests you guys have – we will note your request to manually enter which instruments that should be marked as more important in the search 
Henrik Ekblom - User Experience Designer
Toontrack
 Henrik Ekblom
Henrik EkblomThe current version is limited to using Toontrack MIDI. It has to do with how the algorithm works and other technical reasons. We’ll continue to make the system better and we’ll see how we can improve it in the future – for example include user added midi files into the Song Creator results!
Henrik Ekblom - User Experience Designer
Toontrack
 Henrik Ekblom
Henrik EkblomThanks for your ideas! We will look at this and see if there’s something we can do about it   Regarding your question – the limit is not 80% – it’s often the top results are from 80% and up, but as you said, as you filter the results get lower %. The limit is actually a fixed number of results that will be shown (due to technical reasons). But as I said – we’ll look into it!
  Regarding your question – the limit is not 80% – it’s often the top results are from 80% and up, but as you said, as you filter the results get lower %. The limit is actually a fixed number of results that will be shown (due to technical reasons). But as I said – we’ll look into it!
Henrik Ekblom - User Experience Designer
Toontrack
 Henrik Ekblom
Henrik EkblomThere are reports that it’s a certain security update from Microsoft that causes this installation error. For some – it has helped them by uninstalling this update. If you google “Object Already Exists” you’ll find plenty of links where people are having this problem, and also help on how they fixed it.
Henrik Ekblom - User Experience Designer
Toontrack
 Henrik Ekblom
Henrik EkblomAre you using Windows? There has been a bug reported on some Windows update versions that causes this problem, but it has been fixed in the latest updates. Is your Windows updated recently?
Henrik Ekblom - User Experience Designer
Toontrack
 Henrik Ekblom
Henrik EkblomThe main problem is a bug in the graphics handling in OS X 10.10 (Yosemite). We have reported this bug to Apple and we hope that they will fix it soon because it doesn’t only affect Toontrack products.
Henrik Ekblom - User Experience Designer
Toontrack
 Henrik Ekblom
Henrik EkblomWhat resolution are you using on your MacBook Pro?
Henrik Ekblom - User Experience Designer
Toontrack
 Henrik Ekblom
Henrik EkblomIn the main menu (top right corner of EZdrummer 2), use the “Check for updates” to see if there are available updates!
Henrik Ekblom - User Experience Designer
Toontrack
 Henrik Ekblom
Henrik EkblomTempo and time signature changes in a song is done by setting that up in your host and EZdrummer 2 will follow the changes. EZdrummer 2 won’t show the changes visually on the track though – this is because of different technical reasons. We are, however, aware of this issue and we’ll see if we can do something about this in the future…
Henrik Ekblom - User Experience Designer
Toontrack
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