[Gary Harpur]

Hi I’m having trouble with finding the rtas plugin. I can run the Ezdrummer crossgrade only in Toontrack Solo because the install only has vst option. Thus I cannot run in Protools 9.0. I’ve searched the forums and seems there should be an rtas option in the latest version which I’ve installed v121.

I did not download the Ezdrummer lite so hope not needed, because I registered the crossgrade before downloading the lite and it was removed from my account leaving only the crossgrade full version which seems to have installed ok but only vst option on install.

Thanks for any advise

System: Intel chipset p35 quad core Win7 64bit Protools 9

[Gary Harpur]

Thanks all resolved quickly. Seems it is a common problem with some of the Alesis usb kit serials not valid. All good now with correct number.

[Gary Harpur]

Hi I’ve a problem registering my Ezdrummer Lite from a alesis usb studio kit and so now I can’t register my upgrade which I’ve also just purchased.

The Lite serial number is rejected and just says not a valid number but there is no error in the numbers. And of cause the upgrade just lists the products I need to already have registered. The card was in what appeared a sealed bag and I’ve tryed both with and without caps on the letters.

I can’t contact support until I’ve registered so what can I do?

Please help I’d like to use the product I’ve purchased.

Regards
Gary

[Author]

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