[francomusica]

Yep you’re right. That’s why I recommended this forum to solve any problem rather than the support portal that never worked for me neither for other guys.

Franco

[francomusica]

They answered me through this Forum and where able to help me with my problem. Thanks to the guys that did it. I would recommend using this forum for support rather than the Support Portal.
Regards

Franco

[francomusica]

This is incredible. I am trying to contact the company from wich I bought several products via the support portal and support forums and after 2 hours is impossible to get an answer. The support portal is not working and is not the first time according to some coments I googled and now I have sent private messages to techs that are online and no answer yet. This companys “support” and “contact” systems are to laugh or cry…. Next comment I will do it on Gearsluts and all the blogs I belong to to prevent people of this situation.

Franco

[francomusica]

This is what I get after I filled out all the form explaining my problem with the new authorizations I need to continue working and clicked “send” at the support portal:

The website cannot display the page
HTTP 500
Most likely causes:
•The website is under maintenance.
•The website has a programming error.

What you can try:
Refresh the page.

Go back to the previous page.

More information

This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.

For more information about HTTP errors, see Help.

Franco

[francomusica]

I am trying to use the support portal and after I click on send it doesn’t work. How else can I get my authorizations to clear up in my account… I see I am not the only one that has this problem….

Franco

[Author]

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