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  • electrodrum78
    Participant

    Hi Olof, I have already contacted support and created a ticket. Yes, after paying for the add on (kicks and snares)and trying to install it and seeing an error 4098 (cannot download an install helper) I do find it odd. I really find a lot of people not really having much luck with any help from anyone at Toontrack is also unusual. Perhaps someone somewhere would have a list of error codes, since the codes exist, and someone created them.


    Operating system: OS X Mountain Lion (10.8)
    electrodrum78
    Participant

    A required helper tool could not be installed

     

    The operation couldn’t be completed.

    (kSMEErrorDomainFramework error 4098 – There was an error in the CodeSigning Subsystem.)

     

    I own ezdrummer2, jazz, southersoul, and today I paid for kicks and snares. I am unable to update anything and I can’t install what I just paid for. I am on a mac pro with 10.8

    Where is a download for the helper tool?


    Operating system: OS X Mountain Lion (10.8)
    electrodrum78
    Participant

    I am trying to install EZX kicks and snares, and I am getting error 4098 installation helper error. whats the deal?

     

    The operation couldn’t be completed.

    (kSMEErrorDomainFramework error 4098 – There was an error in the CodeSigning Subsystem.)

     

    I also can’t update any other packs, southern soul, Jazz EZX, Ez Drummer 2 midi update, ezDrummer2 sound library update 1.2.1


    Operating system: OS X Mountain Lion (10.8)
Viewing 3 replies - 1 through 3 (of 3 total)

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