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  • Dyl
    Participant

    I have the same problem, in that I’ve somehow set the download location to receive the libraries (C:\Users\GT\Downloads\Toontrack). Pretty sure I set this from the Product Manager download options setting.

    Things are obviously getting deleted when I clean up. As a result I’m having to reinstall everything I want to delete. This is a nightmare as I’m beta testing for TT and regularly want to delete.

    I did a quick EZMix pack download just to test out my mistake. I definitely made a mistake!

    So, now I know this, where is the correct location to download my products?

     

    See copy of my recent post in beta testers forum:

    Frustration reigns here! It’s well known I’m not good with computers but…

    I don’t seem to be able to find that midi library folder. In fact, I cannot find any midi for any Toontrack product, yet here I am using it all.

    For some reason I have Toontrack folders in “program files” and “programsx86 files” folders on the C drive.

    I also have a downloads location set up from the Product Manager. I assumed this location was what was meant by the midi library.

    But I’m stuck now with downloads in Product Manager which I have to re-download in order to be able to delete. This can’t be right. It happens a lot, I mean with every product. I clean up after downloading and installing a product but it seems to nadger up the process so I’ve got to download it again in order to remove it. I’ve tried looking at the show in folder locations listed for each product but the link is greyed out.

    I’m short of storage space so I need to keep things pretty clean. Just this process is prohibitively slow.

     

    Has anyone else had this problem or got a solution. I even looked at a mass clean out of all my Toontrack products and just starting again but it feels like I’d still have it all over my computer??? help, please… …. …

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