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[Department of Recording Industry]

Damian, thanks again for your replies and continued patience in this matter. I believe one key aspect of this thread has been lost in the discussion: I am installing EZ Drummer 2 on *brand new computers*. My EZ Drummer 1 installation was performed on the “older computers” to which I referred in my previous reply. This is why I’ve been adamant about copying my “Sound” library folder from the old computers’ library drives to the new computers’ library drives, based particularly on your insistence to not discard the legacy Pop/Rock sound library (which is contained within the stated “Sounds” folder).

I tested the claim in your #3 reply above regarding authorization of the new Pop/Rock library with an EZD1 serial number, and it is invalid–see attached screenshot which demonstrates EZ Drummer’s rejection of the “EZ12” serial number. As you recommended, I tested this by performing “a fresh install of EZdrummer 2 and the Pop/Rock EZX” on a completely brand new iMac. Of note, only “EXPR” serial numbers appear in the “Registered to your account” serial drop-down menus even though I have several “EZ12” serial numbers registered.

As previously tested and reported, the only way that I can get the EZD1 serial numbers to be accepted is to copy my “Sounds” folder from an older computer’s sound library drive and authorize the Pop/Rock library *before* installing the new Pop/Rock sound library and its update. However, I am trying to create a library image that I will be copying (actually “restoring”) to 29 other lab iMacs. Given the current situation, I would have to leave the new Pop/Rock sound library uninstalled on the image, and then go through the process of (1) copying the legacy “Sounds” folder containing the legacy Pop/Rock library to the new library hard drive, (2) authorizing the legacy Pop/Rock library with the EZD1 serial number, and (3) installing/updating the new Pop/Rock sound library on all 29 remaining iMacs.

I’ve reconciled the necessity to go through the extensive authorization process for each EZD and Superior Drummer package and sound libraries on these new computers in order for our students to greatly benefit from this massive drum arsenal, but I believe this additional installation and authorization process for the Pop/Rock library is going too far and degrades my ability to have an accurate installation/restoration capability. Is it possible to generate new EXPR serial numbers from my current EZ12 serial numbers? Or can you fix the online authorization app to accept the EZ12 serial numbers for the Pop/Rock library? Either of those approaches seem like reasonable requests and practical resolutions to this scenario. Please advise soonest.

Also, can you please clarify the authorization process for Producer Presets? I registered and installed several of these yesterday and was able to access them in Superior Drummer without authorization. There also doesn’t appear to be a means to authorize them using the My Products page.

Many thanks,
Darryl

[Author]

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