[Daniel Dekker]

That worked, but why has it changed?

Because I had a password with special characters before. In fact at the start of June it was all working perfectly.

[Daniel Dekker]

Is there any update on this issue?

I still am unable to log in via my PC and my Laptop that I use for music production.

• I am able to log in to the website with the same credentials without any issue.
• I tried reinstalling the application but the problem persists.
• Checked if Toontrack Product Manager is not blocked by the firewall.
• Event log of Windows shows nothing out of the ordinary in regards to the Toontrack Product Manager.
• There are no proxies defined in the Options.
• The Product Manager’s Error log shows nothing.

Operating system: Windows 10

• This post was modified 6 months ago by Daniel Dekker.

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