Okay, navigating you web site has become frustrating. None of the FAQ’s are related to “my double purchase error” and requesting a refund for one of the copies. When I click on the contact support, again there is no related response available. At this point I’m sorry I purchased the product.
So no one at pre-sales cannot process and correct a purchase error?
sorry but I’m not seeing a ‘Please contact our Support Team via the “Contact Support” button at the bottom of this FAQ’ button at the bottom of the FAQ’s … there is a hyperlink FAQ/Contact Support that goes in back to the FAQ’s …
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