[cody_26]

Thanks for the replies, I did find the problem last night after reading that Toontracks needs a temp folder in the Downloads directory as well as the directory in Applications. There was no directory showing up in Downloads even though my permissions were correct. I toggled the permissions from read-write, to read, then back to read-write, then rebooted the laptop. The temp folder showed up after a re-install of the product manager. Additionally support sent me a terminal command that does the permissions trick :

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Please copy/paste this into a new instance of Terminal and press Enter. Then it will ask for administrator/computer password.
sudo chmod u+w ~/Downloads

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I believe my permissions on the Downloads directory were somehow jumbled after Apple’s last security update 4 days ago, toggling the permissions, rebooting, then re-installing did the trick, I’m on my way now.

Cheers
Cody

[cody_26]

here’s where I launch the product manager, directly from the applications folder.

[cody_26]

yes, I installed exactly as you have described, ran the product manager directly from the applications folder, it did not work. I went a little further, and found this error in the log files, it may be due to a recent Mac Os security update for High Sierra?:

cody ) /Applications/Toontrack/Toontrack Product Manager.app/Contents/MacOS/Toontrack Product Manager ; exit;
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.30.2/Common/ChunkCompression.cpp:50: Error: unsupported compressor 8
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.30.2/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file ‘/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist’
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.30.2/Common/ChunkCompression.cpp:50: Error: unsupported compressor 8
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.30.2/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file ‘/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist’

[Author]

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