[Charliedog777]

Hi Scott, thanks for getting back, much appreciated. Yes, I’ve done that but had no reply yet? That’s the problem i have no written record of my ‘old’ account details or purchase.  All i could offer them is my name, billing address and the serial number of my first boxed purchase (EZDrummer 1). Surely they could find me on their system with that info? Or is that just wishful thinking?

Graham

[Author]

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