What are you trying to install and what’s the exact error message?
Scott Sibley - Toontrack
Technical Advisor
ez drummer 2 demo
error 1311.source file not found:
C;user
ayappdatalocaltemptemp1_ezdrummer2_demo-win.zipezdrummer2_demo_wininstalldata.cab verify that the file exists and that you can access it.
I am having the same issue. message I keep getting is
Error 1309.Error reading from file: C:Users*******Family
AppDataLocalTempTemp1_TT255_EZdrummer_Lite_
WinInstallprogram filesToontrackEZDrummer…EZCore.pdf.
Verify That file exists and that you can access it.
For EZDrummer Lite
For both of you, please unzip the install folder before trying to run the installer.
Scott Sibley - Toontrack
Technical Advisor
1
Thanked by: miketxberry2I have the same issue, data.cab will not extract. The answer above states to unzip before launching installer, yet this issue is during the unzip, long before I can think about launching the installer. I have the same error as dewaughn.
Thx,
Daryl
You need only unzip/extract the download file, not each of its contents.
Once the download file is unzipped/extracted, running the installer appropriate to the user’s context,
the installer will read the cab file and install the appropriate contents of the cab file.
I was decompressing the folder, not files, but data.cab was the file that would not cooperate. I ended up using another computer to decompress, it did not have any issue with data.cab and the install is running now. Thanks.
This fixed it. Just unzip the folder and run the install wizard again and you’re good.
Problem resolved
Problem: Won’t install to MAC and say its a PC formatted drive. Its not, its Mac .dmg installer. ???help Day 2 of purchase.
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