“Unknown Error,Contact Support for help”message

[Boscotunes]

Hi,

I downloaded superior on my laptop with no issues and now I have my Mac desktop up and running and I am trying to put Superior on it.  It downloaded fine but when it got to the authorization page I entered my info and it gave me a “Unknown Error, Please Contact Support” message.  Can you guys help me get through this issue.

 

Topic

[John]

Hi,

it is a temporary error and the staff are working on it.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Boscotunes]

Thanks for the response John. Does that mean they were notified of the issue somehow and are in the process of correcting it?

Matt

[John]

It should be working now

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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