Basically, I need to uninstall and start over again. I have downloaded product manager but I am at a loss as to uninstall the Superior drummer 3 and about half of the libraries,etc.
Hi,
open the Product Manager, click the Details on the Product and then Installation Info. There you should find instructions on how to Uninstall.
BR,
John
John Rammelt - Toontrack
Technical Advisor
1
Thanked by: Gerry LaneHi John,
I’m trying to uninstall as well. There is no way to UNINSTALL the components. The dropdown box beside “Download” shows a menu item “Uninstall” but it is disabled.
Need help uninstalling ASAP…. please.
Regards,
Gord Harris
<p style=”box-sizing: border-box; margin: 8px 0px; line-height: 24px; letter-spacing: 0.3px; color: #686766; font-family: HelveticaNeueW01-Thin, ‘Helvetica Neue’, Helvetica, Arial, sans-serif;”>Hi John,</p>
<p style=”box-sizing: border-box; margin: 8px 0px; line-height: 24px; letter-spacing: 0.3px; color: #686766; font-family: HelveticaNeueW01-Thin, ‘Helvetica Neue’, Helvetica, Arial, sans-serif;”>I’m trying to uninstall as well. There is no way to UNINSTALL the components. The dropdown box beside “Download” shows a menu item “Uninstall” but it is disabled.</p>
<p style=”box-sizing: border-box; margin: 8px 0px; line-height: 24px; letter-spacing: 0.3px; color: #686766; font-family: HelveticaNeueW01-Thin, ‘Helvetica Neue’, Helvetica, Arial, sans-serif;”>Need help uninstalling ASAP…. please.</p>
<p style=”box-sizing: border-box; margin: 8px 0px; line-height: 24px; letter-spacing: 0.3px; color: #686766; font-family: HelveticaNeueW01-Thin, ‘Helvetica Neue’, Helvetica, Arial, sans-serif;”>Regards,</p>
<p style=”box-sizing: border-box; margin: 8px 0px; line-height: 24px; letter-spacing: 0.3px; color: #686766; font-family: HelveticaNeueW01-Thin, ‘Helvetica Neue’, Helvetica, Arial, sans-serif;”>Gord Harris</p>
The uninstaller is in the download, so download it again to enable Uninstall in the menu.
Olof Hermansson - Toontrack
Coder
Hi, as suggested by Olof I downloaded EZDrummer again, the ‘uninstall’ button turned available, so I click ‘uninstall’ but nothing happened, the software is still there, but now the uninstall button is disabled again.
Hi,
when you write ‘nothing happened’ is that literally?
Did you download EZdrummer 2, click the Uninstall button and it just turned light gray (unavailable)?
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi John,
yes, unfortunately literally nothing happened. Steps I did:
Thanks a lot for your help. Please note this issue is connected with the main one, about making EZDrummer works on Logic Pro X on Catalina: https://www.toontrack.com/forums/topic/logic-crashing-because-of-ez-drummer/#post-2486298
Hi!
I am trying to uninstall ez Drummer. I want to uninstall and then reinstall to relocate the ez sound library to an external harddrive.
The problem seems to be is that the “ez drummer uninstaller” is a 32bit app and it needs to be 64bit.
Can you provide this?
Thanx!
Hi!
I am trying to uninstall ez Drummer. I want to uninstall and then reinstall to relocate the ez sound library to an external harddrive.
The problem seems to be is that the “ez drummer uninstaller” is a 32bit app and it needs to be 64bit.
Can you provide this?
Thanx!
Operating system: macOS Catalina (10.15)
- This post was modified 5 years ago by Bendixie.
For moving the EZD2 libraries, please see https://www.toontrack.com/faq/how-do-i-move-the-sounds-for-ezdrummer-2/
Olof Hermansson - Toontrack
Coder
this is nothing – where is the product manager – why there is no detailed information – all your habit is full of arroganz and ignoration – i will never never ever buy anything from your company again –
1
Thanked by: skotterzthis is nothing – where is the product manager – why there is no detailed information – all your habit is full of arroganz and ignoration – i will never never ever buy anything from your company again –
Is it a general complaint, or something specific? Can you explain what (if that’s that case), so we know what’s wrong?
Henrik Ekblom - User Experience Designer
Toontrack
Searching for information about how to uninstall EzKeys (Logic is saying plugin failed validation). Basically I need to download and uninstall one by one all the EzKeys modules I bought? If this is the case, this is quite a joke and you guys need to sort that out. If I am missing something I apologize…
Hi Pedro,
I would just reinstall the latest EZkeys Player update, remove the AU cache, reboot the mac and then start Logic. Open the Plug-In Manager and select the EZkeys plugin and Reset & Rescan if necessary.
How to remove the AU cache:
BR,
John
John Rammelt - Toontrack
Technical Advisor
Thanks John,
I followed all your instructions (I actually uninstalled all EzKeys modules) and still didn’t work.
After uninstalling and cleaning up the cache I started Logic, it did scan for plugins and open without any warning. I rebooted the computer again, launched the product manager and installed only one of the EzKeys (Grand Piano), rebooted again and started Logic. Once again there was a scan and the error message about plugin failed validation occurred.
I have no problem with using it in Pro Tools. In Logic I also use EzDrummer without any issue.
OS is Mojave 10.14.6
iMac 2017 4.2GHz Intel Core i7
64GB RAM
Any more suggestions? I am moving from Pro Tools to Logic and this is the only issue which is getting on the way.
Thanks,
Pedro
OK, FYI I am also on Mojave 10.14.6 and I have no problems using EZkeys in Logic Pro X 10.4.8.
I would close all programs and navigate to [Mac HD]/Library/Audio/Plug-Ins/Components/ and manually delete the ‘EZkeys.component’.
Next, run the EZkeys player 1.2.5 update.
Clear the AU cache again and then reboot your mac.
Start Logic and enter the Plug-In Manager.
Select the EZkeys plug-in and Reset & Rescan.
Copy the AU validation test result and post here.
BR,
John
John Rammelt - Toontrack
Technical Advisor
Please log in to read and reply to this topic.
No products in the cart.
Get all the latest on new releases,
updates and offers directly to your inbox.
Note: By clicking the 'I WANT IN' button, you will not be creating a Toontrack user account. You will only sign up to get our newsletters, offers and promotions to your inbox. You can unsubscribe at any time from a link at the bottom of each email. If you want to learn more about our privacy policy, please find detailed information here.